(Status: Resolved) Increased error rates in Sharebase UK

Incident Report for Hyland Software Inc.

Resolved

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Posted Oct 24, 2025 - 20:31 UTC

Identified

Hyland has identified the cause of the issue affecting ShareBase UK. We are working on implementing a fix and mitigating the impact.
We will continue to provide updates as progress is made. Thank you for your continued patience.

Posted Oct 24, 2025 - 19:58 UTC

Investigating

Hyland is aware of increased error rates in Sharebase UK. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Posted Oct 24, 2025 - 19:08 UTC

This incident affected: London, UK (LHR).