(Status: Resolved) Multiple IAD customers are unable to login to OnBase application

Incident Report for Hyland Software Inc.

Resolved

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Posted Mar 22, 2026 - 14:12 UTC

Monitoring

Hyland believes the issue is resolved. We are still actively monitoring.

Posted Mar 22, 2026 - 13:57 UTC

Identified

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

Posted Mar 22, 2026 - 13:33 UTC

Investigating

Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Posted Mar 22, 2026 - 13:06 UTC

This incident affected: Ashburn, USA (IAD).