Status: Resolved - Increased error rates have been identified in ShareBaseMX

Incident Report for Hyland Software Inc.

Resolved

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Posted Aug 27, 2025 - 16:27 UTC

Monitoring

Hyland believes the issue is resolved for ShareBaseMX. We are still actively monitoring.
Posted Aug 27, 2025 - 15:07 UTC

Identified

Hyland has identified the issue and are still working on the remediation with the highest priority to resolve access to ShareBaseMX. Additional details will be provided as they become available.
Posted Aug 27, 2025 - 14:01 UTC

Investigating

Hyland is aware of increased error rates in ShareBaseMX. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Posted Aug 27, 2025 - 13:34 UTC
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