Hyland Software Inc. Status

All Systems Operational

Ashburn, USA (IAD) Operational

Sydney, Australia (SYD) Operational

AWS Frankfurt (AMS/QEF) Operational

Melbourne, Australia (MEL) Operational

Boyers, USA (PIT) Operational

London, UK (LHR) Operational

Auckland, New Zealand (AKL) Operational

Toronto, Canada (D01) Operational

Kansas City/AWS East, USA (ARSL) Operational

AWS Northern Virginia (AWVA) Operational

AWS Ireland (AWIE) Operational

AWS Tokyo (HND) Operational

Sydney, Australia (BWU) Operational

London Gatwick, UK (LGW) Operational

Portland, USA (PDX) Operational

Arlington, USA (DCA) Operational

Sao Paulo, Brazil (GRU) Operational

AWS Melbourne, Australia (AVV) Operational

Richmond, USA (RIC) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

Resolved - Increased error rates have been identified

Resolved - This incident has been resolved.
Jun 3, 18:42 UTC

Identified - Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
Jun 3, 18:23 UTC

Investigating - Hyland is aware of increased error rates regarding Hyland Office Broker. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Jun 3, 17:39 UTC

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

(Status: Resolved) Increased error rates have been identified - IAD

Resolved - Hyland has remediated the issue. Further monitoring indicates that systems remain stable and performance nominal. If you continue to have any issues please contact your first line of Hyland support.
May 26, 13:30 UTC

Update - Systems continue to remain stable following the implemented fix. The next update will be provided on May 26 at 9:30 AM ET, or sooner if additional information becomes available.
May 24, 12:46 UTC

Monitoring - Hyland has implemented the fix and is currently monitoring to ensure full resolution. The next update will be provided at 10:00 AM ET, or sooner if additional information becomes available.
May 24, 08:40 UTC

Update - Hyland is planning to roll out a fix, with a target implementation date of May 24, 2026. The next update will be provided by May 24 at 6:00 AM ET, or sooner if additional information becomes available.
May 20, 19:50 UTC

Update - Hyland has identified a resolution, and are currently in the planning stages with a target implementation date of 5/24. The next update will be provided by May 20, 2026 at 5:00 PM ET, or sooner if additional information becomes available.
May 14, 19:43 UTC

Identified - Hyland has identified the underlying issue and is actively collaborating with its vendor to implement a resolution. The next update will be provided by May 14, 2026 at 5:00 PM ET, or sooner if additional information becomes available.
May 13, 19:51 UTC

Update - Hyland has identified the underlying issue and is actively collaborating with its vendor to implement a resolution. The next update will be provided by May 14, 2026 at 5:00 PM ET, or sooner if additional information becomes available.
May 13, 19:50 UTC

Update - Investigation continues in coordination with the vendor, and improvements to overall solution stability have been observed. The next update will be provided by May 13, 2026 at 5:00 PM ET, or sooner if additional information becomes available.
May 12, 19:53 UTC

Update - Hyland has escalated with the vendor to investigate the issue with the highest priority. The next update will be shared by May 12, 2026 at 5:00pm ET.
May 12, 18:54 UTC

Update - Hyland is engaging the vendor to investigate the issue. Further updates will be provided as additional information becomes available. The next update will be shared by May 12, 2026 at 3:00 PM ET.
May 12, 17:22 UTC

Investigating - Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
May 12, 14:52 UTC

May 25, 2026

No incidents reported.