Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Incident Report for Hyland Software Inc.

Resolved

Hyland has fully resolved the issue. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Posted Apr 26, 2026 - 18:19 UTC

Monitoring

Hyland has implemented a fix for the issue and we are currently monitoring the results to ensure full resolution.
We will provide a final update once we confirm that the service is fully restored. Thank you for your patience and understanding throughout the incident.
Posted Apr 26, 2026 - 17:17 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 26, 2026 - 16:14 UTC

Investigating

Identified : Hyland has identified the issue and has implemented a fix. We will continue to Monitor the issue to ensure the resolution.
Posted Apr 26, 2026 - 15:44 UTC
This incident affected: Ashburn, USA (IAD).