(Status: Resolved) Increased error rates have been identified in Citrix applications - DCA

Incident Report for Hyland Software Inc.

Resolved

Hyland was made aware of increased error rates which may have caused a brief performance degradation. The issue is now resolved. If you continue to have any issues please contact your first line of Hyland support.

Posted Oct 21, 2025 - 07:38 UTC

Update

We are continuing to monitor for any further issues.

Posted Oct 21, 2025 - 06:53 UTC

Monitoring

Hyland believes the issue is resolved. We are still actively monitoring.

Posted Oct 21, 2025 - 06:52 UTC

Investigating

Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Posted Oct 21, 2025 - 05:44 UTC

This incident affected: Arlington, USA (DCA).