All Systems Operational
Ashburn, USA (IAD) ? Operational
Queretaro, Mexico (QRO) ? Operational
Sydney, Australia (SYD) ? Operational
AWS Frankfurt (AMS) ? Operational
Melbourne, Australia (MEL) ? Operational
Boyers, USA (PIT) ? Operational
London, UK (LHR) ? Operational
Auckland, New Zealand (AKL) ? Operational
Toronto, Canada (D01) ? Operational
Kansas City/AWS East, USA (ARSL) ? Operational
AWS Northern Virginia (AWVA) ? Operational
AWS Ireland (AWIE) ? Operational
AWS Tokyo (HND) ? Operational
Sydney, Australia (BWU) ? Operational
London Gatwick, UK (LGW) ? Operational
Portland, USA (PDX) ? Operational
Arlington, USA (DCA) Operational
Sao Paulo, Brazil (GRU) Operational
AWS Melbourne, Australia (AVV) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Increased error rates have been identified
Resolved - This incident has been resolved.
Nov 13, 19:12 UTC
Monitoring - Hyland has implemented a solution and believes the issue is resolved. We are still actively monitoring.
Nov 13, 17:49 UTC
Investigating - Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Nov 13, 17:03 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Increased error rates have been identified
Resolved - This incident has been resolved.
Nov 7, 17:59 UTC
Update - Hyland has implemented a permanent fix and is monitoring customer solutions until 12:00PM ET to ensure no impacts are detected
Nov 7, 14:50 UTC
Monitoring - Hyland teams have identified a solution and have implemented on a significant number of servers. Once confirmed that customer impact is fully remediated, remaining solutions will be updated.
Nov 6, 23:51 UTC
Update - We believe we have identified a workaround that offers immediate relief to customer impact. Hyland continues to investigate and determine permanent solution to the issues impacting our customers.
Nov 6, 23:13 UTC
Update - We are continuing to investigate this issue.
Nov 6, 22:14 UTC
Update - We are continuing to investigate this issue.
Nov 6, 21:02 UTC
Update - We are continuing to investigate this issue.
Nov 6, 20:00 UTC
Investigating - We are currently investigating this issue.
Nov 6, 17:44 UTC
Update - Hyland believes the issue is resolved. We are still actively monitoring.
Nov 6, 16:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 16:19 UTC
Update - We are continuing to investigate this issue.
Nov 6, 15:51 UTC
Investigating - Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Nov 6, 15:14 UTC
Nov 6, 2024
Increased error rates have been identified
Resolved - Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Nov 6, 16:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 14:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 6, 14:09 UTC
Update - We are continuing to investigate this issue.
Nov 6, 14:01 UTC
Investigating - Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Nov 6, 13:13 UTC
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