All Systems Operational

Ashburn, USA (IAD) ? Operational
Queretaro, Mexico (QRO) ? Operational
Sydney, Australia (SYD) ? Operational
AWS Frankfurt (AMS) ? Operational
Melbourne, Australia (MEL) ? Operational
Boyers, USA (PIT) ? Operational
London, UK (LHR) ? Operational
Auckland, New Zealand (AKL) ? Operational
Toronto, Canada (D01) ? Operational
Kansas City/AWS East, USA (ARSL) ? Operational
AWS Northern Virginia (AWVA) ? Operational
AWS Ireland (AWIE) ? Operational
AWS Tokyo (HND) ? Operational
Sydney, Australia (BWU) ? Operational
London Gatwick, UK (LGW) ? Operational
Portland, USA (PDX) ? Operational
Arlington, USA (DCA) Operational
Sao Paulo, Brazil (GRU) Operational
AWS Melbourne, Australia (AVV) ? Operational
Richmond, USA (RIC) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 21, 2025

No incidents reported today.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025
(Status: Resolved) Degraded Performance issues in LHR Datacenter
Resolved - Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Sep 17, 13:42 UTC
Monitoring - Hyland believes the issue is resolved. We are still actively monitoring.
Sep 17, 12:37 UTC
Identified - Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
Sep 17, 12:09 UTC
Update - We are continuing to investigate this issue.
Sep 17, 11:56 UTC
Investigating - Hyland is aware of Slow Performance issues on LHR datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Sep 17, 11:43 UTC
(Status: Resolved) WOPI service outage in AKL data center
Resolved - Hyland has fully resolved the issue affecting WOPI Service. Systems are operating normally, and we are no longer observing any related errors or disruptions.

We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.
Sep 17, 02:43 UTC
Identified - Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
Sep 17, 02:38 UTC
Update - Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
Sep 17, 02:25 UTC
Investigating - An issue has been identified with WOPI document rendering. Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
Sep 17, 00:56 UTC
Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
(Status: Resolved) ARSL- Increased error rates have been identified.
Resolved - Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Sep 12, 18:52 UTC
Identified - Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.
Sep 12, 18:28 UTC
Update - Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.
Sep 12, 17:33 UTC
Investigating - Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.
Sep 12, 16:23 UTC
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage