(Status: Resolved) Degraded Performance issues in LHR Datacenter

Incident Report for Hyland Software Inc.

Resolved

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

Posted Sep 17, 2025 - 13:42 UTC

Monitoring

Hyland believes the issue is resolved. We are still actively monitoring.

Posted Sep 17, 2025 - 12:37 UTC

Identified

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

Posted Sep 17, 2025 - 12:09 UTC

Update

We are continuing to investigate this issue.

Posted Sep 17, 2025 - 11:56 UTC

Investigating

Hyland is aware of Slow Performance issues on LHR datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

Posted Sep 17, 2025 - 11:43 UTC

This incident affected: London, UK (LHR).