Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.
Posted Apr 24, 2025 - 13:00 UTC
Monitoring
Remediation for Production environments is complete, and we are now transitioning to the monitoring stage. We are also making continued progress on addressing the issue in UT environments. We will provide further updates tomorrow, April 24th, at 9:00 AM Eastern Time.
Posted Apr 23, 2025 - 20:50 UTC
Update
We are actively working on a fix for this issue. Some customer systems have already recovered, while others are still impacted. Our team remains fully engaged and focused on ensuring that all customer systems are fully restored
Posted Apr 23, 2025 - 19:42 UTC
Update
We are actively working on a fix for this issue. Some customer systems have already recovered, while others are still impacted. Our team remains fully engaged and focused on ensuring that all customer systems are fully restored
Posted Apr 23, 2025 - 18:29 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2025 - 17:27 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2025 - 16:21 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2025 - 15:17 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2025 - 14:11 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 23, 2025 - 13:08 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 23, 2025 - 12:10 UTC
Update
We are continuing to investigate this issue.
Posted Apr 23, 2025 - 11:09 UTC
Update
We are continuing to investigate this issue.
Posted Apr 23, 2025 - 10:11 UTC
Investigating
Hyland is aware of increased error rates. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.