Product based Windows services stopped unexpectedly

Incident Report for Hyland Software Inc.

Resolved

This incident has been resolved.

Posted Mar 25, 2024 - 20:34 UTC

Monitoring

Hyland Cloud Platform Engineering (CPE) believes the issue is resolved. We are still actively monitoring.

Posted Mar 21, 2024 - 14:01 UTC

Identified

Hyland Cloud Platform Engineering (CPE) has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

Posted Mar 21, 2024 - 11:54 UTC

Investigating

We are aware of issues within the Hyland Cloud. We are actively investigating the issue.

Posted Mar 21, 2024 - 08:23 UTC

This incident affected: Ashburn, USA (IAD), Queretaro, Mexico (QRO), AWS Frankfurt (AMS), Melbourne, Australia (MEL), Boyers, USA (PIT), London, UK (LHR), Auckland, New Zealand (AKL), Toronto, Canada (D01), Kansas City/AWS East, USA (ARSL), AWS Northern Virginia (AWVA), AWS Ireland (AWIE), Sydney, Australia (BWU), Portland, USA (PDX), and Arlington, USA (DCA).